Services
NBN and Your Alarm
The rollout of the NBN network can result in some exiting devices not being compatible with the new technology being implemented. Our sales team can advise you on whether your existing alarm system is compatible or provide alternative solutions which can be customised to your specific needs. Click here to submit your enquiry online or call our friendly staff to arrange a time to have our qualified technicians attend to your system needs.
Service Call
Do you need a service call or maintenance on your system? Click here to submit your enquiry online or call our friendly staff to arrange a time to have our qualified technicians attend to your system needs.
Preventative Maintenance Packages
A preventative maintenance plan for your security system provides a check-up to ensure that your system is working at its best. The maintenance check can be for your alarm system, CCTV, access control or intercom. Examples of the types of checks for an alarm system include:
- testing of the control panel for communications to the monitoring centre, sirens, tampers and strobe lights
- inspecting and testing the operation of all detection devices
- checking the power supply
- verifying that no compromise to devices has occurred (eg building alterations, partitions)
- testing the batteries on remotes and wireless sensors
- inspection of all visible wiring and conduits
- recommendations for any upgrades
Or, if you just want a one-off service, Click here to submit your enquiry online or call our friendly staff to arrange a time to have our qualified technicians attend to your system needs.
Upgrades
Whether your security priorities have changed or you’ve got an old system, security technology is updating continually. We have a solution that will help you to keep enjoying peace of mind in your home. Call us to schedule a visit to evaluate and service your existing system, ensuring it remains in optimum working order and meets your requirements. Our service technicians can also advise you on a suitable current technology alternative, should your system need to be replaced. We are happy to work in with your builder and/or insurance company as required to ensure you maintain a fast and reliable service. Click here to submit your enquiry online or call our friendly staff to arrange a time to have our qualified technicians attend to your system needs.
Moving Home?
Moving home is an exciting and tiring time for you and your family. Your personal safety in your new home should not be taken for granted while you learn about your new neighbourhood. Keeping your family safe in your new home should be a priority. Whether you want to replace the existing system, relocate or expand your existing unit, decommissioning your old system or changing the monitoring service, we would be happy to advise what current technology would best suit your needs with a free onsite inspection at a time that suits you. Click here to submit your enquiry online or call our friendly staff to arrange a time to have our qualified technicians attend to your system needs.
See what our clients say about us:
Just wanted to send a BIG thank you for helping me turn off my alarm system. I really appreciated your assistance. Thank you for ringing me back so quickly and meeting my urgent need to switch off the alarm. As mentioned on the phone, I had called police, fire brigade, the company that installed the alarm and an electrician who suggested your company, Smallman Security. I feel grateful that professional personalised service still does exist! I would not hesitate to recommend Smallman Security to my friends and family here in Newcastle.
Many thanks for your kindness and expert assistance.- 2016-10-14.